Community Marketing and Human Insights that generate Value for Brands

A market leader since 2006, Ecglobal generates intelligence and relationships through Empowered Communities that connect brands and people for agile decision-making and customer loyalty. We are part of the Haus Ecosystem, a holding company owned by the Stefanini Group.

You need to accelerate your company's growth and innovate continuously.

Innovation requires a deep understanding of your customers: what they think, feel, and want from your brand and products.

With our solutions, your company innovates with assertiveness.

Build with thousands and share with millions

Complement your company's marketing strategy with Community Marketing. Co-create new products and services with your brand's consumers in a safe environment and extract insights to develop assertive strategies that generate growth and loyalty.

Learn about the types of communities and explore everything we can do for your company.

How about establishing genuine connections to boost the relationship between the audience and your brand?

Get to know deeply the needs, desires, behaviors, and especially the thoughts and feelings of people regarding your brand.

Your customers connected 24h a day, 7 days a week.

Greater engagement and involvement with your brand.

Spontaneous, daily, and continuous data.

Consumers always ready to give their opinion.

All of this at competitive costs.

Through Community Marketing, you take your consumer relationship to the next level. A powerful SAAS platform to support business decisions, avoid risks, and launch brands, products, and services.

No one knows more about your product than your consumer.

Get to know your consumer. Deepen ideas and test products and concepts.

Only they can answer deeper questions about the motivations that lead them to choose a brand, product or service, or understand situations that made them switch to the competitor.

Explore all the possibilities of Community Marketing.

We help you choose the format, tools and functionalities of your community.

  • We work end-to-end: we design, develop, and implement the proprietary Community and Super applications;
  • We create experiences, relevant content, user engagement programs, and gamification;
  • We integrate with CRMs, open social networks, marketplaces, and incentive campaigns;
  • We automate communication journeys and rules.

Community Marketing:

Get to know the types

Enterprise Social Network

Create a proprietary social network for your brand, white label, with all the features, tools and possibilities included.

Collab
Social Network

Here, your brand can join other non-competitive brands to share the same audience and gain various insights.

Super
Communities

Create a robust Community for Brands, mobile-first, with complete tools and solutions that include social networking, e-commerce, and research functionalities all in one place.

Channel Community

Create a channel-type community for your brand within the ecglobal.com network, segmented for your target audience.
Channels allow for the creation of sub-communities.

Flash Communities or C-Labs

Qualitative immersion methodologies with a selected group of consumers, customers, and non-customers with a predetermined duration.

Subscription Communities

In this model, your company can subscribe to a thematic and already segmented community from ecglobal.com to engage in conversations or activities with consumers or customers who are interested in specific topics.

With Brand Communities

Create and validate products/services that your customers already desire

Make assertive decisions

Make decisions only once

Without Brand Communities

Launch products/services blindly to see if the market will adopt them

Rely solely on your gut feeling

Wait to make mistakes in order to learn

Agile methodology and cutting-edge technology to meet all your Market Research needs

Complete SAAS platform

White Label (fully customizable)

Agile and low-cost surveys

Deep segmentation and cutting-edge technology

Tested and approved by large companies

Our solutions are developed for AGILE FLEX Methods based on DESIGN THINKING because we know that your time is valuable. We use cutting-edge technology to deeply understand your customers' complete journey.

Areas of expertise

CX (Customer Experience)

Track your customer's buying experience and easily build loyalty by promoting a better shopping experience.

Marketing

Connect with your target audience, expand your brand's reach and engagement by combining the power of gamification with crowdsourcing and co-creation, and turn consumers into brand ambassadors.

Market Research

Gain valuable insights about your customers every day. Dive into any topic quickly, reliably, and in a segmented way.
Develop quantitative and qualitative studies and expand the analysis of your data.

Social CRM

Combine data from your traditional CRM with social media tools to promote high-value experiences for your customers. Make assertive business decisions.

Application

Agile Marketing

Our tools will help your marketing team make faster decisions, reduce costs, and increase results.

Innovation

We offer digital platforms for the creation and testing of new concepts, products, and services.
Our methodologies allow you to test and validate your ideas and prototypes in an agile and economical way, quantitatively or qualitatively.

Product Testing

We create virtual prototypes and safely test them with your consumers in a secure and engaging environment, generating actionable insights for your company.

A team of experts at your disposal.

Our robust team of specialists is ready to develop the best project for your company.

Since July 2002, we have been part of the Stefanini Group.

With more than 25,000 employees, we are the largest Brazilian information technology multinational in the world.

We are among the top 100 IT companies in the world: 41 countries, 73 offices and 35 languages.

Join the great global brands that have already succeeded with Ecglobal.

See what our customers say about us:

  • Conversa Real was born with the goal of reconnecting our team with Brazilians, and helping us understand people and not just consumers of the product categories in which we operate. Today, the platform has expanded and become a great source of research for all of our business units where we daily seek to listen to feedback on a variety of business issues, helping us make decisions more quickly and confidently."
    Juliana Bastos
    Head of CMI Beauty & Wellbeing at Unilever
  • "I was very happy and honored with this recognition from the Agility Brazil Award. iLab is one of the levers in continuously listening to our customers and actually keeping them at the center of our decisions."
    Cláudia Furniel
    Superintendent of CX Research at Itaú Unibanco Brazil

With COMMUNITIES FOR BRANDS, it's possible to communicate with your customers in a secure and controllable environment, accelerate your market learning, and conduct consumer research in a quick and practical way.

Through COMMUNITY MARKETING, it's possible to obtain information and extract specific data that allows for informed decision-making. It's no wonder we're leaders in the Community Marketing and Human Insights market, helping major national and global brands.

Talk to our specialists!

Fill out the form below or send an email to rfp@ecglobal.com.
Our team will get back to you as soon as possible!

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    ESTADOS UNIDOS - MIAMI
    1680 Michigan Ave - Suite 700 - Miami Beach,
    FL 33139 - United States

    BRAZIL - SÃO PAULO
    Av. Cidade Jardim, 400 - 7º, São Paulo, SP, Brazil
    CEP 01454-000
    Tel.: +55 11 3522 1032 | Fax: +55 11 3522 1032

    BRAZIL - SALVADOR
    Avenida Tancredo Neves, 2227 - Sala 1311, Caminho das Árvores, Salvador, BA, Brazil - CEP 41820-021
    Tel.: +55 71 3358 0398 | Fax: +55 71 3358 0398

    A group company

    © Ecglobal. All rights reserved. | Developed by: Amaze Studio

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